Leonardo Royal Hotel Düsseldorf Königsallee

At the hotel when I had breakfast my bag was stolen: phone money and credit cards. I am very grateful to the hotel administration and all the employees including the reception and the restaurant staff they supported me and accompanied me everywhere including the police station. I was offered free breakfasts on 12-14.07 and 25.07-28.07 and 13.08-15.08.2025 there were two of us, me and my husband. Especially a huge thank you to the employees who work at the hotel reception-Kleiner L., Bah, Debnafh, Meydan,Dj. Customer service and desire to help everyone at the highest level. The hotel is very clean. The breakfast was very tasty and substantial. Thank you very much. I will definitely book and advertise this hotel in Kazakhstan. Best regards, Sveta Berdibayeva

The room was spacious and comfortable, and the amenities were plenty. Cleaning (though on demand) was OK. Breakfast was delicious and very diverse. My room was on the 7th floor and I had no issues with street noises at night. The staff seemed professional, though maybe a little cold. The Hotel facilities look modern and stylish. Also it is close to a U-Bahn stop, so you can easily get around the city. I found it handy to have vending machines in the hall, for snacks and drinks.

Firstly I would like to give a shoutout to the counter staff Yannick, who assist us in checking us in. We were in a bad mood coming from a disorganised music festival. He was very patient with us and maintained his smile and positive demeanour but also was wary not to come on too strong. and he even sent housekeeping to check if we were okay. Excellent excellent service from him & Said The shower pressure was DIVINE. We stayed at many hotels prior to this, but nothing matched the shower pressure. The location was perfect. Nearby a lot of shops, laundry and eateries.

I really liked the warm and welcoming atmosphere of the hotel – it made me feel right at home. My room was comfortable and peaceful, perfect for relaxing. The breakfast exceeded my expectations with its fresh, diverse, and delicious options. The location was also fantastic – very central and within walking distance to shops, restaurants, and attractions. One of the highlights of my stay was spending time at the hotel bar. The cozy ambiance and music took me back to good old days, and I truly had some unforgettable moments there.

Breakfast buffet was very good. Loved the pancake machine. Rooms were sensible and very comfortable. First time seeing that the bathroom floor was heated. Loved the soap that was provided in the bathrooms. Size of room was really good and beds very comfortable. Also felt the staff at reception were very professional and helpful.